Support Services:

As an enrolled student with LET Training and Consultation Services you can access a range of support services to help you make the most out of your time as a student.
Email: info@lettraining.com.au

Webinars

To support our students, we are planned to offering a rolling schedule of online webinars. These sessions are designed to respond to the needs of participants, and are free of charge for all students.

Webinar schedule will publish via email to each enrolled student. To participate, you will need to register for your chosen webinar.

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Forum

The LET Training and Consultation Services forum:

We’re a community of people working together to develop others and we, the team at LET Training and Consultation Services will do everything we can to help you progress in your goals and dreams.

By using the forum though, you’ll also get a chance to meet other students online. It’s a powerful electronic tool to share with other students, to learn together, to ask questions, share stories and your own expertise.

If you have a question – it may well have already been asked there by another student – but if not please ask!

New messages are checked every day, and we’ll get back to your query as soon as possible. Remember – there are no silly questions.

Technical Support

At LET Training and Consultation Services we know how frustrating it can be when a file can’t be downloaded or a link doesn’t work, or a document doesn’t look the way that it should.

Some of the ways we can help are:

  • A phone call. Let us know if you are having problems. We really appreciate this because if you are having a problem chances are that someone else may be experiencing a similar problem. Sometimes when you are studying online it’s great to have a voice to guide you through.
  • Send an email. If you can include a screenshot of the problem that would be great. The more information the easier it is for us to help you.
  • Download a Software, if this is the issue:

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Unique Student Identifier (USI)

From 1 January 2015 each student will need a Unique Student Identifier (USI) to obtain their Qualification or Statement of Attainment from their Registered Training Organisation, when studying Nationally Recognised Training in Australia.

All students are able to apply for a USI account through the USI website. LET Training and Consultation Services is required to verify each student’s USI before enrolment.

What does this mean to you?

As a new learner we will need you to provide us with your Unique Student Identifier (USI) in order to issue you with a Qualification or Statement of Attainment on successful completion of your course.

If you already have a USI…

You will need to provide LET Training with your USI including permission for us to verify your USI by complete your online enrolment form.

How do you create one, if you do not have a USI…

It is quick and easy to create your own USI, for most students, the process will only take 5-10 minutes. Visit the following website and follow the prompts: http://www.usi.gov.au/Pages/default.aspx

If you are unable to create your own USI, we will be able to assist you with creating your USI on your behalf. Further questions or require any assistance during this process we are here to help you.
Please contact us on admin@lettraining.com.au